The food and beverage industry is one of the highly paid industries in the hospitality service sector. According to the surveys conducted to assess requirement of trained manpower for this field, it has been established that there is greater demand for trained manpower rather than managers. Be it hotel, restaurant, resort, railways or fast food outlet etc., all require trained personnel to man their operations. To feed this growing demand, the need of the hour is to develop the new age professional – food and beverage steward.
About the course
Food & Beverage Service-Steward course develops the right skills and knowledge in the learners to become a talented F&B Service-Steward that can deliver top-class service to the guests. Also known as ‘Waiter’, a steward is responsible for serving food and beverages in a hotel, restaurant, room service, parties and banquet functions.
The role of steward involves greeting and seating of guests, taking down their orders, and coordinating with kitchen and bar staff to ensure smooth operation, providing them with food and beverage items, and then clearing used dishes along with settling down the customer’s accounts as per procedures.The steward is the main point of contact between the customers and the organization. Pursuing F&B service- Steward course helps candidates to strengthen their abilities such as communication with customers, serving food and beverages, maintaining hygiene, offering first aid and napkin fold to the guests,and many other tasks that will enable them to deliver high quality services. Stewards are the front-line guest service staff and are given proper training for developing communication and inter-personal skills.
Desirable personal traits
- Strong inter-personal skills
- Patient, courteous and polite
- Good communication skills
- Problem-solving abilities
Working in F&B service sector offers a wealth of work and career opportunities for professional development and advancement for those committed to hospitality sector. The candidates can start their career as Steward and then achieve the positions as Captain, Senior Captain and F & B Service Manager.
F & B Service – Steward Course
Duration – 6 months
Minimum Qualification – 10thpass
Career opportunities: Steward in Cruise liners, 5-star hotels and overseas hotels